In-between daily life of
caring for Jelly Bean and Bug, dealing with household chores and
doing the shopping, work, and juggling school runs, baby groups and
kids clubs I also have the mundane task of dealing with household
paperwork and bills.
It feels as if most days
I have to contact some company or another to deal with issues, query
something, make a complaint or find out more information. More often
than not it is not that simple to get through to a company either.
Whilst sometimes
emailing or using contact forms can be a hassle free way of getting
in touch with a company they are not always a reliable way to get
help or an answer . Also when I need to deal with the issue and get
help straight away or find something out urgently emailing or using a
contact form is of no use as they companies are often slow replying
this way with a few days waiting time - some companies do provide a
reply within 48 hours but this is still not immediate.
I often find myself
turning to social media when needing to contact companies about
general queries and minor issues. Thankfully I have a good response
from some companies on twitter, with them replying the same day and
offering great and very helpful customer service.
Whilst I have personally
had great experience of using social media for contacting companies
it is only a handful of companies that this has been a positive
experience with. Many companies do not provide customer services over
social media or do not have active social media accounts.
This leaves me with
having to call companies.
It can be so frustrating
and tough to get in touch with some companies on the phone. Phone
numbers are often wrong or have recently changed with the automatic
message that says the new number speaking so quickly I can’t catch
the full number. Automated systems don’t recognise my answers in
reply to security measures or what help I need to ‘get me to the
right department’. I seem to spend a ridiculous amount of time on
hold listening to generic music that gets down right annoying. Then
when I do get to speak to an actual person it is surprising how often
I am talking to the wrong department and get passed onto someone else
- with a little more being put on hold for good measure.
A phone call to a
company often is an exhausting experience and with all the time spent
on hold by the time I get to actually talk to a person and the right
department Jelly Bean has woken from his nap or has gotten fed up of
playing quietly by himself leaving me having to juggle the phone call
with a loud and busy toddler.
I have recently been
using Contact Number UK to get phone numbers and contact details for
companies. This resource has been so helpful and invaluable, saving
me time and stress when trying to get in touch with companies.
Contact Number UK aims
to provide people with a quick way to get through to major companies
and organisations in UK such as Amazon, HMRC, DWP and Sky. Thanks to
their comprehensive range of companies and accompanying telephone
numbers (and not just general numbers listed on company websites)
people can find the right number to call which will help them get in
touch with the right department quickly. Not only does the site help
save you money but as they list telephone numbers that are lost cost
rather than premium numbers it will help you save money on your
telephone bill.
So next time you need to
call a company of organisation in the UK and can’t find their
number of want to make a more quick and affordable call, remember to
take a look at Contact Number UK for the number you need.
* Collaborative post *
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